Thousands of tenants are being told by their landlord that they are not allowed to switch energy providers with a view to reducing their bills, according to a new survey.
The study from auto-energy switching service Migrate found that 9% of tenants have been told by their landlord or letting agent that they do not have the right to switch energy provider, enabling them to move to a cheaper deal.
Another tenth of tenants claimed that their landlord or letting agent had told them they were not allowed to have a smart meter installed.
Legally, tenants are permitted to dictate the energy supplier for the property as long as they pay the bills.
However, tenants should check their tenancy agreement to see if it stipulates a ‘preferred supplier’, in which case it is best practice that your tenants inform you, as the landlord, or the letting agent before switching.